Shipping policy

Order processing. Orders are processed within 1 to 3 business days, Monday through Friday, excluding holidays. You will receive a confirmation email when your order is placed and a second email with tracking as soon as it ships.

Shipping rates. Shipping rates for your order are calculated and displayed at checkout before you pay.

Delivery times. Delivery estimates are shown at checkout and vary by product and destination. Because our products ship from a network of partner warehouses, items in the same order may arrive in separate packages and at slightly different times. This is normal, and you are never charged extra shipping for split shipments.

Tracking. Every shipment includes a tracking number, sent by email when the order ships. If your tracking has not updated within 5 business days of your shipping confirmation, reach out and we will look into it.

Lost, delayed, or damaged orders. If your order is significantly delayed, lost in transit, or arrives damaged, contact us and we will make it right with a replacement or a refund. Please include your order number and, for damaged items, a photo.

Returns. For returns and refunds, please see our Return and Refund Policy.

Questions. Reach us any time through our contact page and we will get back to you as quickly as we can.